Legal & Privacy

Terms and Conditions

Effective Date: July 19, 2026

Welcome to Botanical Terra. These Terms and Conditions govern your use of botanicalterra.com and your purchase of products from Botanical Terra LLC.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and Conditions. If you do not agree, please do not use the website.

1. About Botanical Terra

Botanical Terra LLC offers botanical products, herbal products, dietary supplements, teas, tinctures, skincare products, personal-care products, and related goods.

Throughout these Terms, “Botanical Terra,” “we,” “us,” and “our” refer to Botanical Terra LLC. “You” and “your” refer to the website visitor, customer, or account holder.

2. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to place an order through our website.

By placing an order, you represent that:

  • The information you provide is accurate and complete.
  • You are legally authorized to use the selected payment method.
  • You are purchasing products for lawful personal use.
  • You have reviewed the product information and ingredient list before purchasing.
3. Customer Accounts

You may be able to create an account to save information, review orders, and access certain website features.

You are responsible for maintaining the confidentiality of your login information and for activity conducted through your account. Please notify us promptly if you believe your account has been accessed without authorization.

We may suspend or close accounts that are used fraudulently, unlawfully, abusively, or in violation of these Terms.

4. Product Information

We make reasonable efforts to present product descriptions, ingredients, photographs, colors, sizes, and prices accurately. However, website displays and natural variations may cause products to appear slightly different in person.

Because our products may contain natural or botanical ingredients, color, aroma, texture, consistency, and appearance can vary between batches. These variations are not necessarily defects and do not indicate a difference in quality.

Product packaging, ingredients, and availability may change. Please review the label and ingredient information included with the product before use.

 

5. Health and Wellness Disclaimer

Information provided through this website is for general educational and informational purposes only. It is not medical advice and should not be used as a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.

Individual experiences and results may vary. Botanical Terra does not guarantee that any product will produce a particular result.

Consult a qualified healthcare professional before using herbal or dietary products if you are pregnant, nursing, taking medication, living with a medical condition, preparing for surgery, or considering a product for a child.

Discontinue use and seek appropriate professional guidance if you experience an adverse reaction.

These statements have not been evaluated by the Food and Drug Administration. Botanical Terra products are not intended to diagnose, treat, cure, or prevent any disease.

 

6. Orders and Acceptance

Submitting an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product unavailability
  • Pricing or product-description errors
  • Suspected fraud or unauthorized activity
  • Shipping restrictions
  • Violation of these Terms
  • Orders that appear intended for unauthorized resale

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

 

7. Prices and Taxes

Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges will be calculated during checkout.

We may update prices, promotions, and product availability without notice. If a product is listed at an incorrect price, we may cancel the affected order and issue a refund.

Promotional codes cannot be combined unless expressly permitted. Discounts have no cash value and may be subject to expiration dates or additional conditions.

 

8. Payments

We accept the payment methods displayed during checkout, including payments processed through WooPayments and PayPal.

Payment information is processed by third-party payment providers. Botanical Terra does not directly store complete payment-card numbers. Your use of a third-party payment service may also be governed by that provider’s terms and privacy policy.

You authorize us and our payment providers to charge the selected payment method for your order, including applicable taxes and shipping charges.

 

9. Shipping, Returns, and Product Care

Orders are subject to the shipping, return, quality, safety, and product-care policies published on our Customer Service page. Those policies are incorporated into these Terms by reference.

Delivery dates are estimates and are not guaranteed. Botanical Terra is not responsible for delays caused by carriers, weather, incorrect addresses, or events outside our reasonable control.

 

10. Intellectual Property

The website and its contents—including the Botanical Terra name, logos, photographs, product names, graphics, text, recipes, educational materials, packaging designs, and website design—are owned by or licensed to Botanical Terra LLC and are protected by applicable intellectual-property laws.

You may use the website for personal, noncommercial purposes. You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

 

11. Reviews and Submitted Content

If you submit a review, photograph, comment, testimonial, or other content, you confirm that:

  • The content reflects your honest experience.
  • You have the right to submit it.
  • It does not violate another person’s rights.
  • It is not unlawful, misleading, threatening, defamatory, or obscene.

You grant Botanical Terra LLC a nonexclusive, royalty-free license to display, reproduce, and use the submitted content in connection with our website and marketing, subject to applicable law.

We may remove content that violates these Terms or is otherwise inappropriate.

 

12. Prohibited Uses

You may not use the website to:

  • Commit fraud or engage in unlawful activity
  • Interfere with website security or operation
  • Introduce viruses or harmful code
  • Collect information about other users without authorization
  • Impersonate another person or organization
  • Submit false payment or account information
  • Infringe intellectual-property or privacy rights
  • Attempt to gain unauthorized access to an account or system
  • Purchase products for unauthorized resale

 

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment processors, analytics providers, social-media platforms, shipping carriers, and email-service providers.

We do not control and are not responsible for third-party websites, services, content, security practices, or privacy policies. Accessing a third-party service is at your own discretion.

 

14. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

Botanical Terra LLC does not guarantee that the website will always be available, secure, accurate, or free from errors or harmful components. We do not guarantee specific results from the use of our products.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

 

15. Limitation of Liability

To the fullest extent permitted by law, Botanical Terra LLC and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or products.

To the fullest extent permitted by law, our total liability for a claim relating to a product or order will not exceed the amount you paid for the product or order giving rise to that claim.

These limitations do not apply where prohibited by law.

 

16. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Botanical Terra LLC and its owners, employees, contractors, and representatives from claims, damages, losses, and reasonable expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another party’s rights.

 

17. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute relating to these Terms, the website, or an order shall be brought in a court of competent jurisdiction located in Collier County, Florida, unless applicable law requires otherwise.

 

18. Changes to These Terms

We may update these Terms periodically. Changes become effective when the revised Terms are posted with a new effective date.

Your continued use of the website after an update constitutes acceptance of the revised Terms.

19. Severability

If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

 

20. Contact Us

Questions about these Terms may be sent to:

Botanical Terra LLC
Email: terra@botanicalterra.com
Mailing address: Naples, FL
Website: botanicalterra.com

Legal & Privacy

Privacy Policy

Effective Date: July 19, 2026

Botanical Terra LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit botanicalterra.com, create an account, make a purchase, join our email list, submit a contact form, or otherwise interact with us.

1. Information We Collect

Depending on how you interact with Botanical Terra, we may collect:

Information You Provide

  • Name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Account username and password
  • Order and transaction information
  • Product preferences
  • Newsletter subscription information
  • Reviews, messages, and customer-service communications
  • Information submitted through contact forms
  • Any other information you voluntarily provide

Payment Information

Payments are processed through third-party services such as WooPayments, Stripe, and PayPal.

These providers may collect payment-card details, billing information, transaction information, device information, and information needed to prevent fraud. Botanical Terra does not directly store your complete payment-card number.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

  • IP address
  • Browser and device type
  • Operating system
  • Referring website
  • Pages viewed
  • Links clicked
  • Date and time of visits
  • Approximate location
  • Shopping-cart activity
  • Cookie identifiers
  • Website interactions and diagnostic information
2. How We Use Information

We may use personal information to:

  • Process payments and fulfill orders
  • Create and manage customer accounts
  • Send order confirmations and shipping updates
  • Provide customer service
  • Respond to contact-form submissions
  • Process returns, refunds, or exchanges
  • Maintain shopping carts and website preferences
  • Send newsletters and promotional communications when permitted
  • Personalize and improve the website
  • Understand website traffic and customer activity
  • Detect fraud, security threats, and unauthorized transactions
  • Maintain business and tax records
  • Enforce our terms and policies
  • Comply with applicable legal requirements
  • Protect the rights, property, and safety of Botanical Terra and others
3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember customer preferences, maintain shopping carts, support account login, process checkout, measure website performance, and understand how visitors use the site.

Cookies may include:

  • Essential cookies: Necessary for security, account access, shopping-cart functions, and checkout.
  • Preference cookies: Remember settings and customer choices.
  • Analytics cookies: Help us understand website traffic and performance.
  • Marketing cookies: May help measure promotions or provide more relevant advertising if such services are enabled.

You can control cookies through your browser settings and any cookie-preference tool available on our website. Blocking certain cookies may prevent portions of the website from functioning correctly.

4. Email Marketing

If you subscribe to our newsletter, we may send product updates, educational content, promotions, and company news.

You may unsubscribe at any time by selecting the unsubscribe link in an email or contacting us. Unsubscribing from marketing messages will not stop essential communications relating to orders, accounts, security, or customer-service requests.

5. How We Disclose Information

We may disclose information to service providers that help us operate our business, including:

  • WooCommerce and website-hosting providers
  • WooPayments, Stripe, PayPal, and other payment processors
  • Shipping carriers and fulfillment providers
  • Email-marketing platforms
  • Website analytics providers
  • Security and fraud-prevention providers
  • Customer-service and contact-form providers
  • Accountants, insurers, attorneys, and professional advisers
  • Government authorities when legally required

These parties receive information as needed to perform services for us or comply with legal obligations.

We may also transfer information as part of a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.

6. Sale or Sharing of Personal Information

Botanical Terra does not sell personal information for money.

Certain analytics, social-media, or advertising technologies may be legally classified as “selling,” “sharing,” or targeted advertising under some state privacy laws, even when no money is exchanged.

Where required by applicable law, you may request to opt out of these activities. We will also process legally recognized browser-based opt-out preference signals, such as Global Privacy Control, where required.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including:

  • Completing and documenting transactions
  • Maintaining customer accounts
  • Providing customer service
  • Meeting tax, accounting, and legal requirements
  • Preventing fraud
  • Resolving disputes
  • Enforcing agreements

Retention periods may vary according to the type of information and applicable legal requirements. When information is no longer needed, we may delete, anonymize, or securely dispose of it.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, database, payment system, or internet transmission can be guaranteed to be completely secure. You are responsible for protecting your account password and notifying us if you suspect unauthorized activity.

The FTC recommends that businesses understand what information they maintain, limit unnecessary access, and implement safeguards appropriate to the information involved. FTC privacy and security guidance

9. Your Choices and Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain a portable copy of certain information
  • Opt out of targeted advertising or certain data sharing
  • Withdraw consent where processing is based on consent
  • Appeal a decision concerning a privacy request
  • Exercise your rights without unlawful discrimination

These rights may be subject to exceptions. We may need to verify your identity before completing a request.

To submit a privacy request, contact [insert privacy email] with the subject line “Privacy Request.”

You may also access or update certain information through your customer account. Florida’s privacy statute establishes rights and disclosure requirements for businesses that meet its applicability thresholds. Florida Digital Bill of Rights

10. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

We encourage you to review the privacy policies of WooCommerce, WooPayments, Stripe, PayPal, analytics providers, social-media platforms, and any other services you choose to use.

11. Children’s Privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information online from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can review and delete it as appropriate. The federal COPPA Rule provides additional protections for information collected online from children under 13. FTC COPPA guidance

12. Visitors Outside the United States

Botanical Terra LLC is based in the United States. If you access the website from another country, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

Unless otherwise stated, our products and services are intended for customers within the United States.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, services, business practices, or legal obligations.

The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through the website or by email when appropriate.

14. Contact Us

For privacy questions or requests, contact:

Botanical Terra LLC
Privacy email: terra@botanicalterra.com
Mailing address: Naples, FL
Website: botanicalterra.com